🚚 CASH ON DELIVERY AND FREE SHIPPING NATIONWIDE!
🚚 CASH ON DELIVERY AND FREE SHIPPING NATIONWIDE!

Frequently Asked Questions

FAQ

Order & Purchase

I received a discount coupon from you, how do I use it?

Can I use several discount codes in one order?

Do you offer discounts for large orders?

Can I change or cancel my order?

I placed an order but never received a confirmation email from you. What do I do?

I received a discount coupon from you, how do I use it?

Shipping to Delivery

How much do you charge for shipping?

Can somebody else claim the item on my behalf?

The courier sent an SMS but I am not available and the house is empty. What to do?

I need fast / facilited shipping. Do you offer this kind of service?

How long will it take until my order arrives?

How do I track my order?

How long do I wait till my order is shipped out?

How do I know if my items have been shipped or not?

Can I change my shipping address?

I tracked down my order and the status says return to sender, what should I do?

The tracking site says delivered but I haven’t received my order yet.

I ordered more than one item but have only received one of them. Why?